Loyalty points

How does it work

You will receive one loyalty point credited to your customer account for every order of 10 Euro in one of our megastores or online. You will receive a discount voucher of 10 Euro by email once you have collected 25 or more loyalty points in your customer account. The discount vouchers are issued regularly and are valid for three months from the date of issue. It is therefore possible that you might already have 25 loyalty points, but still have to wait a little while before the voucher is issued. No worries, we haven't forgotten about the points. You won't have long to wait until you receive your voucher to save on your next purchase!

The discount voucher does not work

You've received a discount voucher, but the corresponding amount is not deducted after you've entered the code. In this case, check whether the validity period of three months from the date of issue has already expired. We can't, of course, rule out something going wrong when the discount voucher was being processed. Please contact our customer services if this happens. We are happy to resolve this matter for you.