Delivery Information

Postage & package costs are subject to the product weight and size as well as the offer itself. We work daily to give you the best postage rates and an efficient delivery service.

We aim to deliver your product within 7 days at the latest.

We hope our products meet your expectations, but if you are not totally satisfied with your purchase you may return it within 30 days of delivery for a full product refund.

Shipment destinations

Standard shipment takes from 48/72 hours (working days) to arrive to the destination depending on the area.

Standard destinations are UK Mainland, Highlands, Northern Ireland and Isle of Man.

Express shipment takes only 24/48 hours (working days). You only need to pay an additional £3.95 to get this express service.

Standard destinations are UK Mainland, Highlands and Isle of Man (Express shipment is not available for Northern Ireland).

We also deliver to Channel Islands and Rep. of Ireland between 24/72 hours. Please observe the extra fix rate of £9.99 postage & package for these destinations. Unfortunately due to Brexit complications, ROI customers will need to pay any additional duty and VAT fees. You will be informed of these fees by your delivery courier once the item has been dispatched.
For personal service please contact us at phone number 0330 013 9987 and we will be more than happy to help you with your order. Express shipment is not available for these destinations.

Please make sure that your delivery address is accurate when you place your order. We cannot guarantee amendments once you’ve placed your order and after your parcel has been picked and packed for shipment.

Best Direct Premium - Get unlimited free delivery for one year

When placing your order at the checkout, select "Best Direct Premium" in the Delivery Costs section to enjoy one year of unlimited free delivery!

Order as many products as you want with no minimum order value for one year for just £19.99!

Please note that you must register an account with us in order to enjoy the benefits of Best Direct Premium.