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Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!
Give Us A Call +44(0) 20 7267 5003 - Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!

Delivery & Returns

Delivery And Returns - Caraselle Direct

We operate from factory/warehouse premises and aim to dispatch the same day (weekdays) and Monday following weekend orders. If you are out when the post is attempted to be delivered, then you will receive a card informing you which post office you should go to collect it. Orders sent by courier will make 3 attempts to deliver. 

United Kingdom (Including Highlands & Islands)

  • Yodel or Royal Mail Standard Delivery: £0.01 - £19.99 = £3.99, Over £20.00 = FREE
  • Express Delivery: Over £0.01 = £6.99
  • Collect Your Own: FREE at specified location, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Northern Ireland

  • Free for orders £50.00 and up, otherwise up to £6.99

Channel Islands (Guernsey, Isle of Man, Jersey)

  • Standard Shipping Charge of £15.99

Europe - Now shipping to mainland Europe, including:

Country Shipping Charge
France €20.00
Republic of Ireland €20.00
Germany €20.00
Spain (mainland) €25.00
Italy €30.00
Portugal €25.00
Belgium €20.00
Netherlands €20.00
Switzerland SF 35
Greece €30.00
Denmark DK 175

We are now shipping to Australia, New Zealand, the United States, and Canada!

Country Up to 5kg Shipping Charge Up to 3kg Shipping Charge Up to 1kg Shipping Charge (Only Australia & New Zealand)
Australia Aus $130 Aus $100 Aus $70
New Zealand NZ $130 NZ $100 NZ $70
USA $55 $45 N/A
Canada $70 $60 N/A

Returns

Returns should ideally be sent to us using recorded delivery as we cannot be held responsible if we do not receive your goods. We refund in total should goods be faulty, and we offer a refund, less our postage costs plus £3.00 admin charge, for unwanted goods provided the goods are in their original packaging, unopened and unused. In both cases, they should be returned and received by us no later than 21 days after they were dispatched. Please include your name, email address, and telephone number so that we can refund you.

Returns address: Caraselle Ltd, Simpleparcels.com Ltd, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Based on 959 reviews
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Pleasantly perfumed

These strips are a useful moth deterrent, which I place in drawers where my woollen jumpers and cardigans are kept. During the summer months, these clothes are stored away in zipped Peva bags (another excellent product from Caraselle) and over the years there has been no moth damage. The scent is floral, rather feminine but not overpowering.

As for the booklet, it’s an interesting read with some helpful ideas about preventing moth damage around the home.

Excellent storage bags

Extremely useful bags for storing sweaters as well as shirts. They're reasonably strong and last for years if handled carefully and the zips aren’t tugged too hard. Placing one or two scented anti-moth strips in each bag, I’ve had no problems with the little devils munching their way through expensive wool and cashmere knitwear.

Quality product …

… but sadly had to return as too bulky for my small wardrobe!
No problem returning for refund.
Excellent service as always.

The best trouser hangers

I have lots of these trouser hangers. They are amazing. The trousers never fall off and they make the space in your wardrobe so efficient and neat.

Excellent product

Good price for such a helpful item for household.

THE CREME DE LA CREME OF PET HAIR REMOVERS.

This make of pet hair remover is the absolute best, for removing pet hair!
In the past, i have tried other pet hair removers, but nothing compares to this product. I had bought these pet hair removers in launderettes, but their prices were extortionate. Also, by buying this product online, i have them delivered to my front door. In the past, i had travelled miles to buy these little treasure. these pet hair removers really do the job and are easy to remove each part as i use the roll. I will definitely be buying from this seller again. Promptly posted and carefully packaged.

Four refills arrived but no roller!

So I can’t try them!

Hi Malcolm,
Many apologies for this - we've since contacted you and sent one out, we'd be really grateful if you could update your review and hope you are enjoying using them now you can! Many thanks for your order.

Terrific Product!

Acana Moth Killer Sachets are excellent. They protect my treasured cashmere sweaters effectively for months, are easy to use, and have a nice, light scent. I have been using them for years!

Best pet hair remover I’ve ever used

Grate pegs

For some time I have looked for good pegs that holds well and do not fall apart first time used. I can say that these pegs are up to the job. Can recommend them.

L
Topster Milk Pourers
Lesley Hobson
Brilliant, wish I had found it sooner

Such a useful pourer, gives a gentle pour and non-drip. Very good for adding to tea and coffee in a controlled flow.

So useful. Great product.

Very sticky and removes all the hair easily. Plenty on the roll and easy to rip off and dispose in the bin with no mess.

Excellent. I was delighted having tried other similar products. These are the best!

Strong pegs

very good quality and very colourful. strong wind yesterday and the pegs held strong. good buy

Great little hangers

I ordered 10 of these by mistake - thinking they were the usual ones I buy, but these are 30cm rather than 40cm so was shocked how small they were when they arrived. However, they’re just perfect for roll top and polo neck jumpers! Easy to put into the top of jumpers without compromising the neck, but still holds them securely.

Best hangers

Wouldn’t use anything else for all my jumpers, cardigans and jackets. No more lumps or marks on the shoulders which you invariably get with other types of hangers. Expensive but totally worth it.

THE best tissue paper EVER

I sell numerous on eBay/Vinted and Caraselle’s jumbo tissue is far superior to other competitor’s paper which tend to have a grey tone, are fragile and tear far too easily :( On the other hand, Caraselle’s sheets are very large, brilliant white and strong with a subtle sheen. I’m so pleased I happened across Caraselle’s webstore. I won’t ever buy tissue paper from anywhere else.

Great product

This cedar wood ironing water is great. Smells nice but not too pungent! Prompt delivery and well-packaged. Thank you!

Super sticky and remove pet hair in seconds. Highly recommended.

Moth removal

excellent product and works very well

A well made protective cover

Purchased on behalf of a female friend who is delighted with it. Will offer good all round protection and breathable at same time. Strong cotton material with equally strong full length zips. Would recommend to anyone.

PET HAIR REMOVER

A very good product easy to use and does the job! My Cat has three favourite places in which to sit/sleep! so everyday is a cleaning day with my Caraselle roller. It is a pleasure to use it. Thank you Caraselle.

Cats

Really good I've been using caraselle for ages

Great product

Nice and sticky picks up everything. A little more pricey than some. Worth every penny of the difference.superb product.

The Best Pet Hair Remover

I have been buying these Pet Hair Removers for years from Caraselle i am really pleased with them and i would recommend them to everyone.