Shipping policy


  • FREE USPS Priority Mail shipping is available on most orders over $150, but does not apply to some oversized items, some close-out items already deeply discounted, or international orders.
  • Our shipping default policy is to NOT require a signature at time of delivery. We are not responsible for packages that are left without requirement of a signature. If you want to pay to require a signature it will be an additional $6.00 per package and is only available via FedEX Ground or Express. Please call (1-800-257-7666), email (Info@FontanaSports.com), or utilize the comments box at checkout. 
  • For orders that do not qualify for free shipping, you can view the shipping cost by adding the items to your shopping cart, preceeding to checkout and entering in your address. Costs will then be automatically calculated.
  • Fontana Sports offers FedEx and USPS shipping options.  Please select a carrier that can deliver to your address (P.O. Box orders can only be shipped USPS).
  • Orders are shipped within 48 hours (M-F) after they are received. Orders placed on Friday will be shipped the following Monday.
  • Certain holidays which fall on weekdays will cause a one-day delay in delivery.
  • We make every effort to ship orders placed by 3pm CST on the same day.
  • A tracking number will be provided via email for every order upon shipment.
  • If you are shipping to an address other than your billing address, please provide phone numbers for both addresses. Use the comments box at checkout for the additional phone number.
  • Delivery for online orders is only available within the continental United States.
  • We do not ship to freight forwarding companies.
  • If your order is refused for delivery, undeliverable, or any other shipping issues, we reserve the right to charge exact shipping and any related incurred costs.

 

IN-STORE PICKUP

Free In-Store Pickup is always available at Fontana Sports, 216 North Henry Street, (downtown) Madison, WI 53703. Your order will be ready for pickup within 24 hours unless we are closed. Select In-Store Pickup at checkout. We will notify you when your order is ready for pickup. Please bring identification and the charge card which was used for the purchase to claim your purchase at the front counter. 

 

SHIPPING TRANSIT TIMES

USPS Priority Mail: 1-4 Days.  Not a Guaranteed Service.  Monday - Saturday delivery.

FedEx Ground: 1-5 Business days.  Not a Guaranteed Service.  Tuesday - Saturday delivery to residential addresses.  Monday - Friday delivery to business addresses.

FedEx Express 2 Day: 2 business days.  Monday - Friday delivery.

FedEx Overnight: FedEx Standard Overnight Service.  Monday - Friday delivery.

Delivery times are estimated in business days (M-F) for orders placed before 1pm CST (M-F).  All orders ship from Madison, WI.